Legal
Refund Policy
Our approach to refunds for digital products and subscriptions.
Last updated: October 6, 2026
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Digital products
All products are digital and delivered instantly, so purchases are generally non-refundable once a file has been downloaded or content has been accessed. Where your local law gives you a right of withdrawal for digital content, you agree at checkout that delivery starts immediately and that you lose that right once access begins.
When we will refund
A file is broken, corrupted or substantially different from its description, and we can’t fix it within 7 days.
You were charged twice for the same thing.
You cancelled a subscription but were charged for a renewal due to a technical error.
Contact us within 14 days of the charge at [support email] with your order email and a short description.
Subscriptions
You can cancel Pro anytime from your account. Cancelling stops future renewals; you keep access until the end of the period you’ve paid for. We don’t provide partial refunds for unused time, except where required by law.
How refunds are processed
Approved refunds are issued to the original payment method through our payment provider. Refunding a payment removes access to the related Pro content. Banks may take 5 to 10 working days to show the credit.